Delivery Lead Freelance

Engineeringuk

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Description

The Commercial & Digital team is responsible for developing and growing UKTV’s revenue streams across sales, distribution, advertising and sponsorship, ventures and digital.

The Digital team are tasked with developing, evolving and implementing UKTV’s VoD and digital strategy covering U digital products and platforms, and partnerships.

The team consists of multi-disciplined, talented individuals across several different units: Curation, Product and Production & Development. We are tasked with developing a world-class BVOD service, as well as complementary digital products and partnerships to grow audiences and contribute to the long-term profitability of UKTV.

We’ve experienced rapid growth in our VoD views in 2024, topping 460 million views last year, averaging 1.3 billion viewing minutes a month and almost 6 million registered users. We have ambitious plans to become a VoD destination: delivering new content, features, and functionality to U, our owned and operated VoD product, FAST channels and our pay platform partners.

Purpose of the role
Leading a team of 3 Scrum Masters this role is accountable for driving and delivering successful releases of working software across mobile, web and connected TV platforms for the U VoD app. Managing risks and dependencies and driving continuous improvement, the Delivery Lead will play a key role in optimising the release schedule across platforms and suppliers to meet product goals.

What we would like you to bring to the role key experience, knowledge, skills & personal qualities

Experience

• Experience of leading, managing and coaching a team in an Agile environment, with a focus on fostering team growth and wellbeing.
• Extensive experience in implementing streamlined delivery processes and optimising workflows, with a strong focus on continuous improvement.
• Working with Product Owners and Managers to align on goals and customer requirements.
• Can demonstrate the ability to effectively address and resolve impediments, issues and blockers, knowing when to escalate them appropriately to ensure progress.
• Implementation of a range of agile tools and techniques to drive delivery improvements and efficiencies.
• Familiarity and experience using Agile metrics such as velocity, lead time, burndown charts, to then understand trends for areas to improve.
• Conveying technical and non-technical information to a variety of audiences.
• Proven experience working with cross-functional teams in a digital environment.
• Experience managing and reviewing ongoing resourcing needs across multiple projects / platforms / disciplines and proven experience spinning up teams and scaling up for larger projects when necessary.
• Capable of bringing together, inspiring and leading teams.
• Creating a learning culture with a continuous improvement mentality within the team around working practices.

Knowledge

• Proven experience as a practitioner in Scrum with a clear grasp of the Scrum Guide, to include principles and events.
• Mastery of the Agile Manifesto, encompassing its values and principles.
• Proven experience in Agile methodologies, with a strong focus on implementing and managing Scrum and Kanban frameworks.
• Excellent proven knowledge of the software development life cycle on a direct-to-consumer product.
• Expertise in engineering practices is essential, from development phases down to version control, branching strategies and the principles of continuous integration and continuous deployment.
• A strong technical grasp of at least one platform (e.g. web, mobile, connected TV) to confidently and effectively engage with developers and platform partners regarding bugs, issues and technical challenges.
• Proficiency using Jira for backlog and sprint management and building workflows.
• Clear comprehension of project governance structures, approval processes and stakeholder reporting, along with compliance knowledge, e.g. GDPR.

Skills & personal qualities

• Role model the desired behaviours and set the standards for those around you.
• Drive collaborative working across teams to deliver value for our audiences.
• Be bold and decisive; adopting an entrepreneurial mindset and be prepared to take risks.
• Pro-actively identify and develop capabilities within your team.
• Create a continuous improvement mindset in your team and a culture of constructive feedback.
• Create and maintain a psychologically safe environment, ensuring all perspectives are valued and exclusive behaviour is challenged.
• Strong stakeholder management skills, with the ability to take a wider business view and build trust at all levels.
• Analytical thinking, using data to inform your decisions and improve delivery.
• Champion Agile transformation, not just within your team but in the wider business.
• Excellent organisational skills, with the ability to manage numerous complex tasks simultaneously.
• Understand the challenges faced by developers and support in your role as appropriate.
• A team player with a focus on collaboration, working closely with product owners, developers, QA.
• Remains calm under pressure and is focused on delivering value despite any challenges that arise.

What you will get to work on key outputs and responsibilities of the role

• Lead a high performing team, providing them with clear goals and direction.
• Working to inspire, empower, motivate, and develop your team, whilst fostering an inclusive environment where they can perform at their best.
• Manage and coach a team of Scrum Masters, encouraging a strong commitment to continuous learning and personal development and alignment to the Agile principles and practices.
• Implement a streamlined delivery process, optimising workflows across all U VoD app platforms – mobile, web and connected TV.
• Be accountable for driving delivery and maintaining a regular release cadence across all platforms.
• Identify, track and manage the risk profile, implementing clear mitigation plans to ensure delivery success and efficiency.
• Foster a culture of accountability, creativity, and high performance within your team.
• Support your team to facilitate empowered and self-organising squads.
• Support and help facilitate a test and learn environment in psychologically safe surroundings.
• Provide clear communication to stakeholders on statuses, updates, dependencies, ensuring alignment across teams.
• Work closely with the Head of Digital Production and Development on resourcing requirements and alignment on business priorities.
• Know when to escalate critical issues.
• Provide regular updates on progress, risks and outcomes by way of generated reports.
• Develop trusted partnerships with our platform partners technical teams.

  Our Diversity & Inclusion Commitment
  At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone, and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind.

About UKTV
UKTV has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love. Its leading brands – U&Dave, U&DRAMA, U&W, U&YESTERDAY, Gold, Alibi and Eden – span comedy, entertainment, natural history, factual and drama, and are delivered to UK viewers through free streaming service U, Sky, Virgin Media, NOW, Freeview and Freesat; and to Irish viewers through Sky, Virgin Media, Eir, Vodafone and NOW. Channel & content availability varies by platform. UKTV’s content is also available to UK viewers via dedicated FAST channels on Samsung TV Plus, Amazon Freevee, Pluto TV and Virgin Media.

UKTV is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers. The broadcaster is part of BBC Studios, the UK’s most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world’s leading public service broadcaster, the BBC.